Notification

New Idaho Law Changes Primary Care Access for Minors

Physical Therapy

At Lost Rivers Physical Therapy, our purpose is to help you move better, feel great, and live your happiest, most active life. We combine expert movement science with a warm, welcoming energy to support every generation in our community. Whether you are recovering from an injury, managing a chronic condition, or working toward a personal fitness goal, our team is here to cheer you on through every step of your healing journey. Our staff, including three doctors of physical therapy, caring aides and office staff are your health care professionals to evaluate and treat all musculoskeletal mobility deficiencies.

Our Core Services include:

  • Geriatric Care & Mobility – Empowering exercises designed to keep you strong, independent, steady on your feet and able to participate in the activities you love.
  • Post-Surgical Rehabilitation – Supportive, step-by-step guidance to help you rebuild strength and comfortably recover after surgeries from joint replacements and rotator cuff repairs, back and neck surgeries or injuries that have left you with a need to regain what was lost and return to a higher level of function.
  • Sports Recovery & Performance – High-energy training and rehab to get athletes of all ages safely back in the game.
  • Specialized Wound Care – Compassionate, meticulous skin and tissue healing protocols to speed up your recovery.
  • Pulmonary Functional Testing – Specialized breathing and lung assessments to optimize your stamina and everyday energy levels.

 

Speak to your doctor about receiving physical therapy or give us a call at (208) 252-7654 ext. 530 to schedule an appointment.

Surgical Services

Gastroenterology

  • Colonoscopy
  • (EGD) Esophagogastroduodenoscopy

Podiatry

  • Bunions Removal
  • Hammertoes Repair
  • Neuromas Removal
  • Diabetic foot conditions
  • Ingrown toenail Removal
  • Corns and callus Removal

General Surgery

  • Gallbladder removal
  • Hernia repair
  • Lipoma removal
  • Cyst removal

Podiatry

From everyday concerns to specialized treatment, our podiatry services are designed to help you stay active, comfortable, and on your feet. Dr. Timothy Tomlinson, DPM provides comprehensive podiatric care for patients of all ages at Lost Rivers Medical Center – Arco and Mackay Clinics.

Services include:
    • Custom orthotics
    • Diabetic foot care
    • Wound care
    • Minor in-office procedures
    • Foot surgery
    • Routine and preventive foot care

Podiatry services are available at:

Arco Clinic: Tuesdays and Wednesday’s

Mackay Clinic: First Wednesday of each month

Call (208) 252-7655 to schedule an appointment!

Cardiology

Your heart health is an important part of your overall well-being. Our cardiology services provide evaluation, diagnosis, treatment, and ongoing management for a variety of heart and cardiovascular conditions, right here in our community.

Lost Rivers Medical Center has partnered with Portneuf Medical Center’s Heart and Vascular institute to provide comprehensive cardiovascular services for our patients. Whether you need evaluation for a new concern or ongoing management of cardiovascular condition, our goal is to make high-quality heart care more accessible and convenient.

Cardiology services may include care for:
  • High blood pressure
  • High cholesterol
  • Coronary artery disease
  • Atherosclerosis
  • Atrial fibrillation and other abnormal heart rhythms
  • Other cardiovascular conditions
For provider availability and appointment information, please contact us at (208)252-7655.

Behavioral Health

Your mental health is an important part of your overall health and well-being. At Lost Rivers Medical Center, our behavioral health services provide compassionate, individualized care for patients experiencing mental health concerns, emotional challenges, behavioral health needs, or substance use concerns.

Our provider takes the time to understand each patient’s unique needs and works with you to develop an individualized treatment plan focused on improving your health, well-being, and quality of life. Telehealth visits are available when appropriate, providing additional flexibility and convenience for patients.

Vernon Kubiak, DNP is a Psychiatric Mental Health Nurse Practitioner and Clinical Nurse Specialist licensed in Idaho. Dr. Kubiak has extensive experience in mental health care, emergency and critical care nursing, and the treatment and recovery of substance use disorders. Dr. Kubiak is committed to expanding access to quality behavioral health services in our rural communities.

Behavioral Health services are available at:

Arco Clinic: Tuesdays and Wednesday’s

Mackay Clinic: First Wednesday of each month

Call (208) 252-7655 to schedule an appointment!

Rural Health Clinics

Arco Clinic

551 Highland Drive, Arco, ID 83213

Phone Number: (208) 252-7655

Arco Clinic Business Hours:                   Monday – Friday 9:00 am – 5:00 pm

Mackay Clinic

313 E. Custer, Mackay, ID 83251

Phone Number: (208) 252-7656

Mackay Clinic Business Hours:
Tuesday – Thursday 9:00 am – 5:00 pm

Our Rural Health Clinics are committed to providing high-quality, compassionate healthcare close to home. We offer comprehensive primary and preventive care for our patients of all ages, with a dedicated team focused on meeting the unique healthcare needs of our rural communities.

Our clinic team includes experienced primary care nurse practitioners, along with nurses, medical assistants, care coordinators, and support staff who work together to provide personalized, coordinated care. In addition to primary care, we offer access to a variety of specialty services, including podiatry, cardiology, behavioral health, pain management, and urgent care.

Preventative care is at the heart of what we do. From routine wellness visits and health screenings to chronic disease management and ongoing care coordination, our team works with patients to promote better health and help prevent illness before it starts.

Our clinics also participate in an Accountable Care Organization (ACO), allowing us to work collaboratively with other healthcare providers and partners to improve quality, coordinate care, and create better health outcomes for our patients.

Whether you need routine primary care, help managing a chronic condition, preventive services, or access to a specialty provider, out goal is simple: 
To provide the right care, at the right time, in the communities we serve.

Acute Care

Lost Rivers Medical Center is a 14 bed-hospital that offers comprehensive services to residents and visitors to Butte and Custer Counties. Our caring and compassionate staff ensure superior care for our patients. Our inpatient unite is equipped to keep you safe and comfortable during your stay.

The Hospital nursing staff is comprised of Registered Nurses (RN’s), Licensed Practical Nurses (LPN’s), and Certified Nursing Assistants (CNA’s). 

Acute nursing RN’s are certified in Basic Life Support, Advanced Cardiac Support, Trauma Nursing Core Curriculum. LPN’s are certified in Basic Life Support as well as Advance Life Support and CNA’s are certified in Basic Life Support. 

Our Acute Care staff is also able to provide Outpatient Services such as wound care, medication administration, IV therapy and more. 

Medical Records

To obtain a copy of your medical record from Lost Rivers Medical Center or to release your medical record to a third-party, please complete our Authorization for Release and mail or fax the completed form to the attention of the medical records department, or call the number below to arrange for in person pick up by completing form and bringing a valid photo-ID.  Fees May Apply for specific medical records.

You may also access your clinic medical records by logging into your patient portal. Call (208) 252-7655 for assistance creating a portal account.

If you have any questions or would like additional information regarding your medical record, please contact Lost Rivers Medical Center medical records department:

Phone: (208) 252-7654 ext. 108
Fax: (208) 527-3105

Emergency Services

Lost Rivers Medical Center offers a Critical Access Emergency Room with nurse and physician coverage 24/7.  We are able to provide care for all kinds of injuries and illnesses. Lost Rivers Medical Center is a Level IV Trauma Center. Our ER Staff has completed additional training or certifications in: ACLS | PALS | TNCC.   

At Lost River Medical Center, our emergency department is designed to deal with serious emergencies as well as less urgent conditions. Other non-nursing services provided in the Emergency Room include x-rays, CT scans and labs. In the case that you or your loved one may need additional specialty care, LRMC offers quick ground or air transportation to specialty hospitals. 

Your wait time is determined by a variety of factors, including the number of people in the Emergency Department and the severity of their condition. Patients in life-threatening situations, as well as those who arrive by ambulance, are given top consideration. Before being transported to a treatment area, you may be asked to have a seat in the waiting area. We recognize that you’ve come to the ER because you’re in agony and that you deserve to be treated as soon as possible. We strive to make your wait as brief as possible, and we will keep you updated on your wait time on a regular basis.

Financial Services/Billing

Thank you for choosing Lost Rivers Medical Center as your Healthcare provider.  We want to ensure that your billing questions and concerns are addressed.

Please note that payment is due at the time of Service/Registration. Lost Rivers Medical Center asks for payment upfront for your share of the bill, as most businesses do. This might include co-payments, co-insurance, deductibles, and services not covered by your insurance program.

For your convenience, we accept cash, check, debit and credit cards, money orders, as well as Visa, MasterCard, AMEX and Discover credit cards.

Please Contact us at:

Billing: (208) 252-7654 ext. 152

Accounts Payable: (208) 252-7654 ext. 110

Chief Financial Officer: (208)-252-7654 ext. 703

Fax: (208) 527-3105

Plan Language Summary:

  • Lost Rivers Medical Center offers Financial Assistance based on the current years poverty guidelines. This is based on family size, household income and allowable expenses.  Based on the application process it may be determined that the patient may receive free or discounted care.
  • Patients can not be charged more than the determined amount, based on the outcome of the application process
  • Patients can apply for Financial Assistance by using the Financial Support  Application provided below. 
  • Patients can call 208-252-7654 ext. 103 to request a copy to be mailed to them.
  • Assistance for completing the application can be obtained by calling 208-252-7654 ext. 103 or by going to Lost Rivers Medical Center, 551 Highland Dr., Arco, Idaho 83213
  • Financial Assistance information is provided in English Language.
  • Once Financial Assistance is determined for an individual and/or family, patients will only be charged for the (%) percentage determined by the poverty guidelines.  This could be anywhere from 0%, 20%, 35%, 50% or 75% of the charges billed.
  • Charity care determination covers a 6 month period of services before the application has to be completed again.
  • Financial Assistance eligible patients can’t be billed more than the amounts generally billed for emergency or other medical-necessary care.
  • No one is denied services due to inability to pay, and a sliding fee scale is available based on family size and income.

 

Links for Financial Assistance:

 
The FAP and billing policies cover services provided by:
 
  • Mark Bolton, MD
  • Sonny Ham, NP
  • Laura Hays, NP
  • Claine Judy, DO
  • Vernon Kubiak, NP
  • Joshua Kunz, CRNA
  • Olivia Prince, NP
  • Hans Redd, MD
  • Danny Spencer, DO
  • Timothy Tomlinson, DPM
  • Kristy Unruh, NP
  • Jeremy West, NP
  • Jace White, NP
  • John White III, MD
 

Imaging Services

Diagnostic Medical Imaging
At Lost Rivers Medical Center (LRMC), our imaging and radiology services are incredibly comprehensive.

Radiology Hours:
Monday through Friday 8:00 AM to 5:00 PM.

Advanced radiology services
Our imaging services are obtained and managed by a fully digital environment. This advanced technology allows healthcare providers to access digital images and test results from anywhere there is internet access — usually within minutes of a diagnostic procedure. Our radiology services include:

  • Computerized tomography (CT) scan
  • Magnetic resonance imaging (MRI)
  • Mammography
  • Nuclear medicine
  • Ultrasound
  • X-ray

 

Contact us at (208) 252-7654 ext. 526 to schedule an appointment. Orders may be faxed to (208) 527-3791.

Laboratory Services

Lab Hours:

Monday through Friday: 8:00am to 5:00pm

Having lab work done can be a stressful experience, which is why Lost Rivers Medical Center (LRMC) seeks to make the process as easy as possible. We provide patients with expert laboratory technicians operating on state-of-the-art equipment.

Our commitment to excellence ensures prompt and professional service throughout the process, with routine and required specimen collections performed for diagnostic testing.

Our Lab participates in the Clinical Laboratory Improvement Amendments (CLIA). These regulations include federal standards applicable to all U.S. facilities or sites that test human specimens for health assessment or to diagnose, prevent, or treat disease. CDC, in partnership with CMS and FDA supports the CLIA program and clinical laboratory quality.

Contact us at (208) 252-7654 ext. 524
Lab orders may be faxed to (208) 527-3791

Social Services

Illnesses and hospitalizations can be stressful, daunting and overwhelming. Our social service department at Lost Rivers Medical Center is here to help you with those stresses. Our social services department works closely with your healthcare team and can offer you resources and guidance to help assist you and your family during this already difficult time. Social services can help with the transition of care including home needs and resources, outpatient treatment, and advance directive assistance.

Rehabilitation (Swing Bed) Care

To serve the needs of smaller communities, Medicare has established coverage for “Swing Bed” programs. Swing Bed is a term that Medicare uses to describe a hospital room that can switch from acute care status to skilled care status. The Swing Bed program can help patients prepare for a safe and sustainable return home.  

Lost Rivers Medical Center offers a Medicare Swing Bed Program. The Swing Bed Program (also known as Rehab Care Program) provides skilled nursing care and rehabilitation services for patients who no longer need to be in an acute hospital setting, but are not ready to care for themselves at home or their next level of residence. This program also allows residents who have recently experienced an acute hospitalization or surgery to return to our comfortable facility close to home for nursing and rehabilitation for an extended period of time. This may include IV therapy as well as physical therapy. The length of stay in Swing Bed is dependent upon individual patient needs and progress. Swing Bed is not intended for permanent placement.  

Some private insurance plans cover Swing Bed services. 

TeleHealth

What is Telehealth?

Telehealth, also called virtual care, uses technology to connect a patient in one location with a health care provider in a separate location. During the Public Health Emergency patients can see providers from the comfort of their own home. Providers can monitor vital signs like heart rate, blood sugar and oxygen levels in real time. The result is a better quality of life, fewer trips to the emergency department, and patients living on their own at home much longer.

Services?

Clinic Consultations:  Patients connect remotely with their primary care provider or a specialist via two-way, audio/video and asynchronous communication. Current specialties include behavioral health, with more to come. The remote visit may also involve a primary care provider, or other health care providers such as Chronic Care Manager for diabetes prevention.

Home Monitoring:  Remote patient management uses devices to connect patients in the home with their Chronic Care Manager. The services we currently have for remote patient monitoring include Blood Pressure Cuffs, Scales for weight management and Blood Oximeters, with hopes to expand in the future.